Effective Date: August 11, 2026
Custom Creations AI ("Custom Creations AI," "CCA," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
Custom Creations AI is operated by D & W Company, a California partnership.
This Privacy Policy explains how we collect, use, disclose, store, and otherwise process information when you visit customcreations.ai (the "Website"), contact us, submit information through our Website, or use our artificial intelligence content creation and related services.
By using the Website or providing information to CCA, you acknowledge the practices described in this Privacy Policy.
The information we collect depends on how you interact with CCA.
We may collect information you voluntarily provide to us, including:
In connection with our services, Customers may provide materials including:
These materials may contain personal information about the Customer or other individuals.
Customers are responsible for ensuring that they have the rights, permissions, and authority necessary to provide Customer Materials to CCA and authorize their processing for the requested services.
When you visit the Website, CCA and service providers supporting the Website may automatically receive certain technical information.
Depending on the technologies enabled on the Website, this may include:
We may use cookies, local storage, or similar technologies where applicable to operate the Website, understand Website usage, maintain security, or improve our services.
The specific technologies used on the Website may change as CCA develops its services.
CCA may provide forms through the Website that allow visitors to contact us, request information, or inquire about services.
Information submitted through Website forms may be processed and stored by our Website hosting or form-processing providers and may also be transmitted to CCA through email notifications or other connected services.
Please do not submit highly sensitive information through a general Website contact form unless CCA specifically requests it.
CCA may use information we collect to:
We may also use information for other purposes disclosed when the information is collected or with your authorization.
CCA uses artificial intelligence and other digital production technologies to provide its services.
When reasonably necessary to complete a Customer's requested project, CCA may provide or transmit Customer Materials, prompts, instructions, or related information to third-party artificial intelligence platforms, models, software providers, production services, or other technology providers.
For example, if a Customer provides an image and asks CCA to create an AI-generated video based on that image, the image may need to be processed by one or more third-party AI or production systems.
Third-party providers maintain their own systems, security practices, terms, and privacy practices.
CCA does not represent that every third-party AI provider processes or retains information in the same manner.
Customers should avoid providing unnecessary sensitive personal information in materials intended for AI processing.
If a business project involves particularly confidential or sensitive materials, the Customer should notify CCA before providing those materials so that appropriate arrangements can be discussed.
CCA may disclose information to third parties that perform services on our behalf or help us operate our business.
These providers may include:
These providers may process information as necessary to perform services for CCA or as otherwise permitted by their applicable agreements, terms, and privacy practices.
CCA currently uses Webflow in connection with the operation of the Website.
Information submitted through Webflow-powered forms may be processed and stored through Webflow's systems and may be transmitted to CCA through email notifications or other configured destinations.
CCA may change its Website, hosting, form-processing, or infrastructure providers in the future.
CCA uses GoDaddy in connection with the customcreations.ai domain and may use GoDaddy or related services for domain, email, security, or other technical functions.
Information may be processed by such providers when necessary to provide the applicable technical services.
CCA may retain Customer Materials, working files, generated content, completed deliverables, correspondence, and other project information using internal systems or third-party cloud storage and business service providers.
The specific storage systems used by CCA may change as our business and services develop.
Access to Customer project materials is intended to be limited to CCA personnel, contractors, and service providers who reasonably require access to provide services or operate the business.
CCA retains information for as long as reasonably necessary for the purposes for which it was collected or subsequently authorized.
Factors affecting retention may include:
Different categories of information may be retained for different periods.
When information is no longer reasonably necessary, CCA may delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements and technical limitations.
Backups and archived copies may remain for a limited period after information is deleted from active systems.
CCA may use business contact information to communicate about CCA services, new offerings, promotions, updates, or other information that we believe may be relevant to Customers or prospective Customers, where permitted by law.
You may opt out of promotional email communications by using an unsubscribe mechanism provided in the communication or by contacting us.
Opting out of marketing communications does not prevent CCA from sending non-promotional communications relating to active projects, transactions, legal matters, security, or other service-related matters.
CCA does not sell personal information for money.
CCA does not operate a business model based on selling Customer personal information to data brokers or advertisers.
If CCA's practices materially change in the future, this Privacy Policy will be updated as appropriate before such practices are implemented.
If D & W Company or the Custom Creations AI business is involved in a merger, acquisition, financing, restructuring, incorporation, sale of assets, transfer of ownership, or similar transaction, information associated with CCA may be disclosed or transferred as part of that transaction, subject to applicable law.
CCA may preserve, use, or disclose information when we reasonably believe doing so is necessary to:
CCA uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission, storage, or processing is completely secure.
Accordingly, CCA cannot guarantee absolute security of information.
Customers should use reasonable care when deciding what information to transmit electronically and should notify CCA before providing unusually sensitive or confidential information.
The Website or CCA communications may contain links to third-party websites, platforms, or services.
CCA is not responsible for the privacy, security, content, or practices of third parties that operate independently from CCA.
We encourage users to review the privacy policies of third-party services they choose to use.
CCA and its Website providers may use cookies, local storage, or similar technologies for functions such as:
Some technologies may be provided by third parties.
The technologies used on the Website may change over time as CCA adds or modifies Website functionality.
Where required by applicable law, CCA may provide additional notices, controls, or consent mechanisms regarding certain tracking technologies.
CCA may use Website analytics tools to understand how visitors interact with the Website.
Analytics information may include information such as pages viewed, device characteristics, referral sources, approximate location, and interactions with Website features.
CCA may use aggregated or de-identified analytics information to evaluate Website performance and improve our services.
CCA may add, remove, or change analytics providers as our Website develops.
CCA's current services are primarily directed to businesses and business representatives and are not designed or directed specifically toward children.
CCA does not knowingly solicit personal information directly from children through services designed specifically for children.
If we learn that personal information has been collected from a child in circumstances where applicable law requires parental authorization or deletion, we will take appropriate action.
If you believe a child has provided personal information to CCA inappropriately, please contact us at legal@customcreations.ai.
You may contact CCA regarding personal information associated with you, including requests or questions concerning access, correction, or deletion.
Requests may be sent to: legal@customcreations.ai.
CCA may need to verify your identity before acting on a request.
Certain information may be retained when reasonably necessary to complete transactions, comply with legal obligations, maintain business records, protect legal rights, prevent fraud, or for other purposes permitted by applicable law.
The availability and scope of particular privacy rights may depend on where you reside and which privacy laws apply.
CCA is based in California and respects privacy rights provided by applicable California law.
California residents may contact CCA at legal@customcreations.ai with questions or requests concerning their personal information.
The specific rights available to an individual depend on applicable law and whether particular statutory requirements apply to CCA.
CCA will respond to legally valid privacy requests as required by applicable law.
CCA is based in the United States.
If you access the Website or provide information to CCA from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where CCA's service providers operate.
Privacy and data protection laws in those locations may differ from the laws of your country.
If CCA expands services into jurisdictions requiring additional privacy notices or protections, CCA may provide supplemental privacy terms as appropriate.
CCA may update this Privacy Policy as our Website, services, technology, vendors, or legal obligations change.
When we make changes, we will update the effective date shown at the top of this Privacy Policy.
Material changes may also be communicated through the Website or other appropriate means when required by law.
We encourage visitors and Customers to review this Privacy Policy periodically.
Custom Creations AI is operated by:
D & W Company
A California partnership
Doing business as Custom Creations AI
Website: customcreations.ai
Privacy and legal inquiries: legal@customcreations.ai
General support: support@customcreations.ai
For questions about this Privacy Policy or CCA's handling of personal information, contact legal@customcreations.ai.
